Anti-Fraud & Exploitation Prevention
Last updated: September 30, 2026
Herzmeet is operated by NOVERA WEB SRL (CUI 55616130, Reg. Com. J2026055293008), a company registered in Romania. This page explains how we detect and prevent fraudulent or abusive activity on the Service.
Our commitment
We are committed to providing a safe environment free from fraud, scams, financial abuse, and human exploitation. We employ multiple layers of protection — technical, procedural, and human — to detect and disrupt malicious activity.
What we monitor
- Suspicious registration patterns and bot activity;
- Financial scams, money solicitation, and investment pitches;
- Romance scams, catfishing, and impersonation;
- Sextortion, blackmail, and non-consensual imagery threats;
- Human trafficking indicators and forced-labor signals;
- Coordinated inauthentic behavior and fake-profile networks;
- Payment fraud: stolen cards, reshipping, friendly fraud, abnormal chargeback patterns.
Prevention measures
- Identity verification — selfie check, optional ID verification for higher trust tiers;
- IP, geolocation, and device fingerprinting for suspicious accounts;
- Rate limiting on messages, likes, and new registrations;
- Automated pattern detection for known scam vocabulary and behaviors;
- PCI DSS Level 1 compliant payment processing via CCBill with 3-D Secure 2 and AVS / CVV checks;
- Real-time block and mute tools in every chat;
- Cooperation with payment processors, card networks, and law enforcement under valid legal process.
What you can do
- Never send money, crypto, gift cards, or banking details to anyone you met on Herzmeet.
- Never share personally identifying documents, passwords, or one-time codes.
- Report suspicious profiles immediately through the in-app Report button.
- If you suspect your account or payment method is compromised, email [email protected] and change your password immediately.
Report fraud
Use the in-app Report button, email [email protected], or file a DSA notice via our trusted flagger form. For billing disputes see our Refund Policy or contact CCBill Consumer Support at https://support.ccbill.com.